Policies
We believe our range delivers the best performance for your hair, however feel free to contact the team at info@commonsensehair.com for any support. We have a 7 day policy in regards to returns for refund.
Terms and Conditions
Welcome to our website. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Intellectual Property
All content on this website, including but not limited to text, images, logos, and trademarks, is the intellectual property of Common Sense Haircare or its affiliates. You may not use, reproduce, or distribute any content from this website without obtaining prior written permission.
2. Product Information
We strive to provide accurate and up-to-date information about our haircare products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, pricing, or other information on this website. We reserve the right to modify or update product information without prior notice.
3. Orders and Payments
By placing an order on our website, you are making an offer to purchase our haircare products. We reserve the right to accept or reject any order at our discretion. All prices displayed on the website are in Australian dollars (AUD) and are inclusive of applicable taxes. Payments must be made in full at the time of placing the order.
4. Shipping and Delivery
We will make reasonable efforts to ensure timely delivery of your order. However, we are not responsible for any delays or damages caused by shipping carriers or other circumstances beyond our control. Shipping costs dependant on the weight of your purchase. If the shipping carrier has delays, we will be in contact to notify when you will receive it. Otherwise, you can contact us at info@commonsensehair.com
| WEIGHT | PRICE | TIMING |
| 1KG - 2.5KG | $10.00 | 2 - 8 BUSINESS DAYS |
| 2.6KG - 5KG | $20.00 | 2 - 8 BUSINESS DAYS |
| 5KG > | $30.00 | 2 - 8 BUSINESS DAYS |
5. Returns and Refunds
If you are not satisfied with your purchase, please refer to our separate Returns and Refunds Policy, which outlines the conditions and process for returning products and requesting refunds.
6. Privacy and Data Protection
We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using this website, you consent to the collection, use, and disclosure of your personal information as described therein.
7. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of this website or the purchase of our haircare products.
8. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Australia.
By continuing to use this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Returns and Refunds
There is 7 day policy from arrival of your purchase if the product is not suitable or perform as expected. Please contact us info@commonsensehair.com to arrange a return and refund. The product will need to be posted to Shop 18 18-34 station st Sandringham, Melbourne.